Return Policy
Return Policy - VintageGaming
At VintageGaming, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, you may return eligible items within 30 days of receiving your order, subject to the following conditions:
1. Eligibility
- To be eligible for a return, items must be unused, in the same condition as received, and in their original packaging.
- Certain products, such as downloadable software or items marked as final sale, may not be eligible for return. Please check the product description before making your purchase.
2. Return Process
- To initiate a return, please contact our customer service team at info.vintagegaming.com with your order number and details of the items you wish to return.
- Once your return request is approved, we will provide you with instructions on how to return the item(s) to us.
3. Refunds
- Upon receiving and inspecting the returned item(s), we will process your refund within [number of days] days. Refunds will be issued to the original method of payment.
- Please note that shipping charges are non-refundable, and you will be responsible for the cost of return shipping unless the return is due to our error or a defective product.
4. Exchanges
- If you would like to exchange an item for a different size, colour, or product, please contact us to arrange the exchange. Exchanges are subject to product availability.
5. Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, depending on the circumstances.
6. Contact Us
- If you have any questions or concerns about our Return Policy, please contact our customer service team at info.vintagegaming.com.
By making a purchase on our website, you agree to abide by the terms of this Return Policy.